Friday Inbox Delete Diet

Inbox a little heavy these days. Like most people you have probably read the important messages, left the rest and moved on with your day. Result: your inbox has several hundred or more messages patiently awaiting your attention. "It will never happen", you moan. "I will never have time to figure out what to do with them all". Probably not. Try this instead.

Reorder you Inbox, or whichever folder you've decided to attack, by some other method than the usual one. If you order it by date, switch to by sender. Try subject. Try size. It doesn't matter as long as it is different than your day to day sort.

Start anywhere in your box with your finger over the DELETE key. Notice how the 30 messages from your boss relating to last year's budget are no longer relevant. How about the 14 messages relating to the Christmas party. And there are the 23 messages about the add space you were considering but never bought. Keep going, you are doing great.

Evenutally all messages that you keep for content need to be filed. Elsewhere I have talked about matching up your e-files to your paper files to make the filing process easier. But for the numerous messages that just collect because we never get around to clearing them out, a Friday Delete Diet can be a wonderful thing. Very lightening before the weekend.

Shopping Addiction

Professional organizers often find themselves with clients whose homes are filled with belongings. In many of these cases, the clients admit to suffering from compulsive shopping behaviour. Compulsive shopping, also known as shopping addiction , is as severe and debilitating as any other addiction. In some cases, it is even more difficult to manage; alcoholics can stop drinking. Individuals suffering from shopping addiction are still required to buy basic neseccities for their lives.

Wikipedia describes the condition as oniomania and provides a summary of information and resources related to compulsive shopping. Individuals suffering from compulsive shopping may feel "good" when they shop and use the behaviour to help themselves feel better. Typically the shopping is then followed by feelings of guilt and remorse. The items are often never used and sit untouched with their tags still on.

If you think you may be suffering from a shopping addiction it is important to get help for yourself. In Canada, the Canadian Association for Mental Health can be helpful in directing you to the right resources.

Chronic Disorganization

As with most states of being, there are different degrees of disorganization. One can think of a continuum from very organized to severely disorganized. Chronic disorganization, however, is considered to be a different situation altogether.

People who are chronically disorganized likely live in a state of severe disorganization. They do not typically respond to conventional organizing practicies and strategies no matter how hard they try to make them work. They have three difining features as identified by Judith Kolberg in Conquering Chronic Disorganization:

• They have been disorganized all or most of their adult life;
• Being disorganized negatively effects their quality of life in some way everyday; and
• Previous attempts to be organized have not been successful.
  

Chronically disorganized people think, learn and organize in ways that are unconventional and therefore conventional organizing strategies do not work for them. Fortunately Judith Kolberg and a number of colleagues have made it their business to understand how to help individuals with chronic disorganization. She founded the National Study Group on Chronic Disorganization which now provides education to professional organizers and related individuals on working with those who suffer from chronic disorganization.

So if you think you may be chronically disorganized check out the

NSGCD website. The professional organizer directory on both Professional Organizers in Canada and National Association of Professional Organizers includes identification of those who specialize in this area.

You don't have to live with your disorganization.

Client Questions - Is Anyone Else Disorganized Like Me?

Q "Now that you have seen my disorganization and mess, tell me, are there other people that are disorganized like me? Do their colleagues know?"

A Yes. Usually.

It often takes a lot of courage for a seriously disorganized professional, manager or executive, to let a professional organizer into their office. Many of my residential clients have not had anyone into their home for a very long time. They are too ashamed. Their embarrassment and concern that they will be chastised by friends and family ensure that those friends and family will never be invited over. Their embarrassment is expressed in a desire to know they are not the worst or most disorganized people I have ever worked with. In the business environment, executives, often the highest producers, are running scared that the rest of the office, especially their boss, will find them out.

The reality is that there are many business executives teetering on the edge of collapse because their business world is so disorganized. There are a lot of people in this world with a lot of stuff they a) don't need b) don't use c) don't have room for and d) don't know how to manage or part with and e) can't manager their time. The impact on their lives is no different than the impact on the disorganization in the life of the clients that express their frustration and embarrassment in the form of today's question.

If there weren't lots of disorganized people in Canada, the country would not support the growing roster of industry professionals such as the members of Professional Organizers in Canada , now with over 600 members, or its affiliate, the National Association of Professional Organizers in the United States.

More important, however, is how each individual or family, struggling with disorganization, gets a grip on their lives so that they too can achieve their business or personal objectives without the emotional and mental stress of always covering up for their disorganization. So if you are wondering if anyone else in the world suffers from disorganization like you do, the answer is yes. Lots of people. Does the rest of the office know? Yes. The symptoms of your disorganization or visible to everyone. Now what will you do to manage it?

Purge Time!

How are those files? Full of material from 10 years ago. If you haven't already, now is a great ime to revisit the contents and get rid of anything that is a) not relevant, b) not legally required, c) not accurate.

Remember, not all legally required material has to be kept in your current, day to day files. In fact, material that is several years old and retained purely for legal reasons may be better suited in a long term storage area that is access seldom if ever.

When your done the paper files, start on the e-files.

Why Am I Always Disorganized?

When working with a new client, one of the first challenges I face is to understand why the client is disorganized. Our first visit together is an assessment session which helps me to understand the issues that they face and why they face them. Understanding reasons for disorganization is key to overcoming it. Without an understanding of the underlying isssues, it is very difficult to help an individual, family or business implement systems, structures, process and particularly behaviour changes to achieve a greater level of organization.

Julie Morgenstern, in her book Organizing from the Inside Out, offers a clear and simple discussion of the causes of clutter. She describes the three levels or reasons for disorganization and points out that "everyone struggling with disorganization suffers from at least one Level I cause, but may also be suffering from some Level 2 and 3 causes as well". I have summarized them here for you so that you might have insight into your own reasons for disorganization.

1. Level 1: Tehnical Errors. These include the simple mistakes in your organizing systems, such things as items not having a home, inconvenient storage, more stuff than storage space, or complex, confusing sytems that are too complicated for you to use.
2. Level 2: External Realities. These include factors in the outside world over which you have little or no control. Understanding how to manage these factors will help you to create realistic expectations for yourself. They include unrealistic workload, the speed of life and technology, life or business in transition, uncooperative partners or limited space.
3. Level 3: Psychological Obstacles. These include hidden, internal forces that keep you disorganized no matter how much you might wish to be otherwise. Understanding these issues can help you either work around or through them to seek greater organization. They might include a need for abundance, craving the thrill of creating order from chaos, having unclear goals and priorities, being afraid of success or failure, feeling the need to retreat, having a need for perfection or distraction, and having sentimental attachments to items.

Top 5 Series - Indicators of a Packrat

Managing the behaviour and characteristics of a packrat may be something you assume that professional organizers focus on mostly with residential clients. The reality is that packrat behaviour is seen equally often at the office. The following behaviours and characteristics, modified from a list developed by Judith Kolberg and Kathleen Nadeau in ADD-Friendly ways to Organize your Life, may be familiar to you because of your own life or perhaps the life of someone around you:

• You hang on to things that you, or anyone else, hardly ever uses;
• You eagerly collect items regardless of whether you need them;
• You refuse to part with items because you think you will use them someday (but can't remember the last time you used it);
• You consider yourself a packrat;
• Your workspace (or home) is so cluttered it is hardly functional;
• You have difficulty making decisions about objects.

Sound familiar? The following strategies may help you get started on a healthier path.

• Try the "two for one" policy when bringing new things into your environment. If you bring a new book to your office, commit to removing two books already there that you can't remember the last time you touched.
• Ask someone you trust, a clutter companion, to commit to a day of clearing out your workspace. It will probably take more than one session but you will find even starting will be very rewarding.
• Clear a sorting table so that you have a clear space at waist height in which to sort. You will find this easy on your back and the sorting will feel easier.
• Choose items in your workspace of better quality and let the quantity of objects diminish. If you find 4 staplers, keep the best one.
• Play the Friends, Acquaintances, Strangers game. Objects that feel like friends can stay. Acquaintances may or may not stay depending on their timeliness and utility related to your or your company's strategic goals. The strangers leave your space.

Disorganized Success - At What Price?

Many of you are successful and busy professionals in either your own company or a corporate firm. Some of you are successful despite the fact your world teeters on the edge between organizational disaster and "pulled through again" as you live with your organizational struggles.

Disorganization can be very, very stressful. Living in fear that the rest of the office, business or corporation will discover how disorganized you really are is a stress that few professionals can withstand for very long. You may have tried to be more organized and failed. Perhaps you have been disorganized all your adult life. Perhaps your disorganization permeates your private life as well as your business life - but at home the world may be a little more forgiving.

What price is your disorganization costing your life? Stress? Someone else's time to find things? Rework? Redo?

Perhaps now is the time to consider getting help before the stress takes over or the balance of your life tips in the wrong direction. The National Study Group on Chronic Disorganization is a research based education organization for professional organizers and other health care providers who are interested in chronic disorganization. The group provides resources to the public and a referral program. In the United States, the National Association of Professional Organizers also has a referral program. In Canada, the Professional Organizers in Canada can help you find an organizer with special skills in chronic disorganization in your area.

Don't pay the high price of disorganization. Your life is too valuable.

Prepare for Tax Time 2010

Many of us have just come to the end of a fiscal year, matched up to the calendar year. Why not get a jump on tax time for the following year? Your box of receipts may still haunt you until you hire a book keeper for this year's tax, but next year could be a different story for you.

Pick up at your local office supply store an accordian folder with at least 12 tabs. They are often available as 6, 13, 31 (date) or 26 (alphabetical) tabs. Label the tabs by month.

Use this monthly organization to put all your receipts for 2009. Each time a receipt comes in, drop it in the relevant tab slot. If your business is big enough, you may wish to have one for revenue and one for expenses.

If you are using electronic files, consider the opportunity to convert your paper receipts into electronic documents using tools such as offered by The Neat Company.

Going Slow to Get Fast

They all want to race down the hill as fast as possible at the age of 7. With no fear of dying, and only 3 feet to fall if they catch an edge, the young skiers head from top to bottom at mach schnell (made up word from KLR) if unchecked. KLR, their ski instructor, patiently and firmly reinforces the basics; you have to slow down in order to get fast.

How often could we all profit from KLR's sage advice? Are you moving too fast, wound up in the day to day tornado of life at the office, that you can't get to the end result fast enough?

Try slowing down and reviewing the basics. Is my company clearly focussed on where I want it to go? Have I reviewed and revised the firm's strategic goals to reflect the marketplace and our relative position in it? Do all my employees understand their role in the strategic goals? Do they understand the firm's expectations of them?

Do I demonstrate in my behaviour the professional behaviour I expect from my staff? Do my actions reflect the goals I hold for myself and my firm? Do I demonstrate the priorities and focus my attention and resources clearly on their importance?

Slow down. You'll finish faster.

Focus - and Refocus

I first published this post in 2007. The women at iLash Girls have reminded me that we are wise to revisit our focus on a regular basis. Thus I have chosen to republish in the hopes that you will find it helpful to refocus your view of the work to be accomplished this year.

Focus – with a camera? A noun or a verb? And what makes me think it has anything to do with business anyway? Ever try creating something without it?

Probably the single biggest reason employees fail to reach their goals and business fail to succeed is lack of focus. Do you have a mission? Do you know where you are going? Do you know what it will look like when you get there? Do you have a road map? Have you shared the map with anyone else? Have you shared it with everyone else?

If you or your employees are not focused on the goals of the company, they are messing around with what I call corporate clutter; All the stuff that gets in the way of your business, project, division, board of directors or _____________ succeeding (you fill in the blank). It is no different than in your home where clutter takes time, energy and money to manage, and manage around. If your day is cluttered with unnessary and unfocused activity, you are messing with clutter and wasting energy that would otherwise help your business succeed.

Focus: think about it.

Someday Syndrome

You may be business owner, a senior executive or staff. The beginning of the year finds most of us looking ahead, planning for our next round of accomplishments. How often do you find yourself saying "Someday I will..."? Occassionally? Frequently? Procrastination is a syndrome that gets to us all at some point or another. Can you however, say "never again"?

Alex Fayle has done just that. His Someday Syndrome site lists three components to the syndrome:

1. Someday My Ship Will Come In
   Waiting for, instead of pursuing, your dreams
2. I'll Get Around To It Someday
   Wasting your life with navel-gazing and other procrastination games
3. I Might Need It Someday
   Filling your life with stuff instead of achievements.

Whether you occassionally defer your goals or chronically meet the year end with disappointment, I recommend a visit to his site. There was never a better time than the beginning of a fresh new year to set your sites on a set of dreams to turn to realities.

Happy New Year

I would like to wish all my readers a happy, health and prosperous New Year.

Stay tuned for fresh organizing tips and information starting Monday January 5, 2009. Until then...
Carolyn