Top 5 Series - Excuses Professional Organizers Hear for Disorganization

This probably isn't you, but perhaps someone you know, is chronically disorganized, forever holding everyone else up and causing deadlines to slip, and shrugs off the suggestion for help form a professional organizer or complaints from colleagues with:

1. "I don't have time to worry about tidy piles of paper". You don't, however, mind asking everyone else to wait while to try and find the quarterly report or have to reprint it because it is truly lost in your mess.
2. "I don't need to be more organized; I can find anything I want in my office". Except that it takes you three hours to find a single piece of paper or file folder and meanwhile, everyone else is held up in their work.
3. "I'm not disorganized, I just like to keep things in case I might need them, someday". Meanwhile you keep insisting you need twice as much filing space as everyone else, your office is a stack of boxes covered in dust i.e. haven't been touched in 5 years.
4. "I am actually very organized. I know exactly where everything is". Have you noticed you are chronically late for meetings, late on work submission, rushing for completion of tasks at the last minute. You think you're organized? Have you asked your colleagues recently?
5. "I have my own style of organization. No one else would understand it". You might be correct - if you didn't show up for work tomorrow no one else would be able to find any of your relevant work. Your office and your contributions to the company would be dismissed as meaningless.

When we work for someone else, the work they pay us to do generally belongs to that company: files, paper, reports etc. You have an obligation to ensure that if you don't show up to work tomorrow, for whatever reason, someone else can step into your shoes can pick up the baton. When was the last time you asked your colleagues how they feel about waiting for you to finish reports - chronically late

Think about it.

Client Questions - Is Anyone Else Disorganized Like Me?

Q "Now that you have seen my disorganization and mess, tell me, are there other people that are disorganized like me? Do their colleagues know?"

A Yes. Usually.

It often takes a lot of courage for a seriously disorganized professional, manager or executive, to let a professional organizer into their office. Many of my residential clients have not had anyone into their home for a very long time. They are too ashamed. Their embarrassment and concern that they will be chastised by friends and family ensure that those friends and family will never be invited over. Their embarrassment is expressed in a desire to know they are not the worst or most disorganized people I have ever worked with. In the business environment, executives, often the highest producers, are running scared that the rest of the office, especially their boss, will find them out.

The reality is that there are many business executives teetering on the edge of collapse because their business world is so disorganized. There are a lot of people in this world with a lot of stuff they a) don't need b) don't use c) don't have room for and d) don't know how to manage or part with and e) can't manager their time. The impact on their lives is no different than the impact on the disorganization in the life of the clients that express their frustration and embarrassment in the form of today's question.

If there weren't lots of disorganized people in Canada, the country would not support the growing roster of industry professionals such as the members of Professional Organizers in Canada , now with over 600 members, or its affiliate, the National Association of Professional Organizers in the United States.

More important, however, is how each individual or family, struggling with disorganization, gets a grip on their lives so that they too can achieve their business or personal objectives without the emotional and mental stress of always covering up for their disorganization. So if you are wondering if anyone else in the world suffers from disorganization like you do, the answer is yes. Lots of people. Does the rest of the office know? Yes. The symptoms of your disorganization or visible to everyone. Now what will you do to manage it?

Top 5 Series - Indicators of a Packrat

Managing the behaviour and characteristics of a packrat may be something you assume that professional organizers focus on mostly with residential clients. The reality is that packrat behaviour is seen equally often at the office. The following behaviours and characteristics, modified from a list developed by Judith Kolberg and Kathleen Nadeau in ADD-Friendly ways to Organize your Life, may be familiar to you because of your own life or perhaps the life of someone around you:

• You hang on to things that you, or anyone else, hardly ever uses;
• You eagerly collect items regardless of whether you need them;
• You refuse to part with items because you think you will use them someday (but can't remember the last time you used it);
• You consider yourself a packrat;
• Your workspace (or home) is so cluttered it is hardly functional;
• You have difficulty making decisions about objects.

Sound familiar? The following strategies may help you get started on a healthier path.

• Try the "two for one" policy when bringing new things into your environment. If you bring a new book to your office, commit to removing two books already there that you can't remember the last time you touched.
• Ask someone you trust, a clutter companion, to commit to a day of clearing out your workspace. It will probably take more than one session but you will find even starting will be very rewarding.
• Clear a sorting table so that you have a clear space at waist height in which to sort. You will find this easy on your back and the sorting will feel easier.
• Choose items in your workspace of better quality and let the quantity of objects diminish. If you find 4 staplers, keep the best one.
• Play the Friends, Acquaintances, Strangers game. Objects that feel like friends can stay. Acquaintances may or may not stay depending on their timeliness and utility related to your or your company's strategic goals. The strangers leave your space.

Top 5 Series - Indicators of Disorganization Revisited

It has been over a year since I last published this post on Indicators of disorganization. At a time of the year when many people are looking forward to the next year and planning out goals and targets, this seemed like a good time to review why some people never meet their goals. Add to the season a little economic turmoil and organized, clear about your direction and on track to reach it, was never so important.

You think you run a great company. Maybe you do. You’ve studied the books, taken the courses, run the retreats. At the same time, you admit to yourself when no one else is looking that something isn’t quite right. You, and your company, may be suffering from a basic lack of organization. Here are the top five indicators I find when companies are swimming in corporate clutter and stuck in the land of corporate disorganization.

1. Targets are not being met.This is the indicator that keeps you awake at night. As we scream through the third quarter you are already sweating. You didn’t meet first quarter or second and here you are behind the eight ball for third.
2. Employees don’t understand the mission and/or strategic goals.You have the mission memorized. You’ve agonized over your strategic goals. Every word is perfect. You’ve done the retreat and handed out copies. Why is it then, that no one remembers? Why don’t your employees remember what the company is trying to accomplish this year?
3. Employees are unhappy.You have a sense that there are just too many good bye lunch parties. Meanwhile you’re soaking up your training and development budget with new hire orientation rather than development of your existing and loyal employees. At the same time, you’ve hearing complaint after complaint from employees about this, that and the other thing. They never bring it up to the team meetings, (do you have them?) they just grumble.
4. Offices, work spaces are cluttered.Starting with yours; Do you, or your staff, keep asking for another copy of ____________ because they can’t find it? Do you, or your employees spend too much time looking for things and not enough time acting on goals? Sure, you know exactly where that proposal is, right? If I said you had 10 seconds to find it, could you? What is under, behind or beside your desk? Your employees desks? Check it out.
5. Someone, or ones, is (are) working longer hours than they should. i.e. outside of the normal ebb and flow of business and seasonal cycles, you have one employee, maybe its you, that is always there later than everyone else, comes in on weekends, and probably still is not meeting their performance objectives.

So now you are going to spend the day acutely aware of these indicators in your company. That’s ok. Remember, the first step to change is recognizing when there is a problem.

Organizing out of Procrastination

Are you a procrastinator? Are you overwhelmed with the tasks at hand and would rather just avoid them?

Here is an excellent, short discussion around procrastination at the office and what to do about it:
http://www.lifeorganizers.com/office/procrastination-at-work.htm

Top 5 Series - Strategies to Increase Organization in your Business

You've been working diligently to increase your personal organization. As the paper clears and the dust settles, you realize your staff are also working in a cluttered, ineffective environment. It's time to change the culture in the office from "No one really cares since these aren't public offices" to "We are proud of the professional environment in which we work". These strategies will help.

1. Set the standard yourself. As head of the organization, directorate or department, your leadership sets the tone. If your office is a pile of disorganized papers, you give your staff the impression you don't care what the place looks like. Why should they? I know, I know. You can find anything you want in the office right? Are you sure? How long will it take you? And if you don't show up tomorrow is that the way you want your leadership role remembered?
2. Start talking about professional presentation and image at meetings. Add it to performance appraisals to make staff accountable.
3. Ensure that every staff member has immediate access to a blue box for recycling; right beside their desk in place of a garbage can wouldn't be tool close.
4. Ensure that every staff has the tools they need to be organized in their work space. Do they have reasonable access to appropriate filing space? Do they have a desk that works? Is there a book shelf or alternative for holding company policy manuals or obligatory preventative maintenance reports? If you aren't sure what is missing or why an employee is so disorganized, consider having a professional organizer conduct an assessment of the work space in question. There may be more complex organizational issues that the employee is struggling with.
5. Schedule a semi-annual clear out day. The rules for the time are simple. Everyone participates in a clear out of their work space on this day. No other meetings or activities are booked. Order lunch for the gang.

Top 5 Series - Actions that make a Difference

I have been humbled. Left without internet access, I missed posting Friday as I had promised and apologize for the lack of continuity. Thanks to a(nother) broken water main in our community, we were left without water for 5 hours over the supper hour this evening. Those broken mains, and our short drought, serve to remind us just how indulgent we can be with water, how much we take it for granted and how hard it is to find drinking water in some parts of our world. To follow up from last week, here are five things to do to get your business more organized on your strategic objectives.

1. Make your Mission and Goals as clear as water itself. Once they are established, make sure every employee knows what they are and how their role contributes to accomplishing those goals. Consider taking a page from Brian Scudamore’s journal at 1 800 Got Junk where the company goals are written right on a wall in letters large enough to read across the room. Everyone in the office can see where the company focus is, and whether or not the goals have been reached. Everyday a team meeting is held to report on the indices related to those goals so that everyone is clear where they fit in and how their work contributes to the results.

2. Commit to focus and organization at an executive level. Whether it’s clearing your own clutter, improving your time management, setting up a central filing system or establishing a corporate declutter session, commit to the process and demonstrate the behaviour. In ten out of ten businesses I’m ask to assist to streamline and declutter, the only businesses that are successful are those with a senior management team that commits to the process.

3. Establish storage and retention policies and ensure that staff uses them. This is particularly important for staff who have been in a position for a lengthy time (years) and those that have recently taken over a role from another employee. Are their files up to date both electronic and paper? Have they reviewed their predecessor’s files and do they know what’s there? Do they regularly purge paper and e-files? Is their office littered with material unrelated to their role or the company’s business?

4. Review carefully any space requirement and insist on a clear out session before the request is approved and, more importantly, acted upon. If you have recently approved a space or storage request, do you know for sure that you are approving additional cost, as more space and storage will incur cost, for material that is consistent with your company’s goals and objectives? Or, have your employees given up on trying to pear down and instead spend their time managing the paper and unnecessary tasks rather than on behaviour to advance your strategic directions.

5. Manage the disorganized employee. If organization is an expectation of employees in order that they contribute to the strategic directions of the company than ensure they get that message. Set goals, set limits and follow up. A disorganized employee drains dollars from your business. Tardiness, unfinished work, redo’s, reprints all cost money. When that disorganization goes unchecked, you are sending a loud message out to the rest of your employees that clarity, focus and resource accountability are values that are not supported by you or your company. If you don’t care, why should they?